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Technology Correspondent
November 16, 2009 - Motorola's exciting new Droid phone

Motorola's new Droid phone from Verizon is an exciting new smart phone that will exceed most expectations of those that buy it. While it has a number of elements similar to the iPhone, it has many unique features that chart new territory. It's a phone that's greater than the sum of its parts.
Yes, it has a touch screen, a fast processor, and runs the Android operating system like a number of phones do, but it's hard to imagine how good it is without actually using it. It's a solid phone that feels great in the hand. Turn it on and you'll be looking at the highest resolution screen on any phone. Text looks better than a printed page, and Web browsing is better than on any phone, helped by Verizon's 3G network. As you navigate between applications and screens, the switching is nearly instantaneous -- with a lightning bolt-like precision.
The killer app is its built in navigation software using Google Maps that provides turn-by-turn directions with voice prompts that speak street names, albeit with a Droid-like voice. It's far better than most personal navigators in that the maps are continually updated; it displays live traffic and you have a choice of navigating using street maps or satellite views. (It's the first navigator that I've used that shows the new bypass on I-5 between Sorrento Valley Road and SR-56.)
What's most remarkable is this product came from Motorola, a company that had almost been given up for dead and now suddenly has the hottest phones since the iPhone. This can be credited, in large part, to Sanjay Jha, a San Diego resident and co-CEO of Motorola. Jha joined Motorola in 2008 from the No. 3 position at Qualcomm to try to turn around Motorola. Well-entrenched and highly respected at Qualcomm, he wanted a chance to run his own company. Most industry analysts scoffed at such a move, wondering if he had lost his mind, particularly when Motorola's troubles turned out to be much greater than anyone expected. But through the darkest hours, Sanjay focused on both fixing the organization and on coming up with the right products.
I spoke with Sanjay and asked him how the Droid came about. He explained that Motorola has several worldwide design centers in Beijing, Libertyville (Ill.), London, Seoul and Silicon Valley. When he joined the company he found the London center to have developed this appealing design that met his goal for a product that was simple, honest, surprising and perhaps even fun.
The Droid has a functional shape with no superfluous design elements. Its bottom edge protrudes to provide a visual location of its antennas, making it less likely that the user's hand will cover it. He said its one of the reasons for its superb radio performance. It has a sliding keyboard that moves out from the side and a removable battery, trumping the iPhone in two of its weakest areas.
I asked about the use of the high-resolution screen (854 x 480). Was it to go one up on the iPhone? Jha said the reason for it was related to function. The resolution was selected to allow the display to show the full width of a Web page, 800 pixels wide, without the need to scan sideways to see the rest of the page. Secondly it enabled video with DVD quality resolution of 720 x 480 pixels, while still allowing room for on-screen controls.
This increase in resolution meant there's 2.7 times the number of pixels, but 5 times the processing requirements of most smart phones. That meant they needed to increase the processing speed and the underlying firmware. Their team of software engineers worked with Google's Android team and Texas Instruments' engineers to do just that. They analyzed many competitive phones and took high-speed photos of the transition times. They trimmed milliseconds away wherever they could. Jha said it was not by accident or happenstance that performance is so quick.
I asked why they chose to use a Texas Instruments processor rather than one from Qualcomm, considering he had been responsible for Qualcomm's processor development. He said it was a difficult choice, but came down to time to market, making a selection that would allow him to get a product out by Q4 of this year, an absolute requirement. Jha attributed the success of Droid to Motorola's partnership with Google, TI, and Verizon.
It's much like the perfect storm where each company needed something from the other and each had something important to contribute. Verizon needed a competitive smart phone after their Blackberry Storm turned out to be far less than the perfect Storm, and they had no other strong smart phones. Motorola, with a great global presence but weak products, needed a huge hit product in its recovery attempt, and Google needed a phone that could showcase its Android 2.0 OS, after the initial Android phones proved to be lackluster.
When I first turned on the Droid I signed into my Gmail account and Facebook accounts, and the phone's contacts and calendar on the phone were populated in seconds, along with images of those contacts that were in my Facebook account. If you have a Microsoft exchange account, it's equally simple to set up. Those without either can use a new Gmail account to sync to their Microsoft Outlook or Mac iCal and Address Book.
A physical keyboard slides out from the left and puts the screen in landscape mode. The low profile keys took a little getting used to, but were better than any on screen keyboard. The Droid's removable battery lasted more than a day, longer than the iPhone. A useful bar chart tells you what's consuming energy so that you can change some settings to prolong your battery life. Phone reception and call quality were excellent, putting to shame AT&T's high level of dropped calls with the iPhone.
The Android operating system is mostly straightforward to use, although it's not as intuitive as the iPhone, and sometimes can be frustrating looking for a specific menu item to perform a specific operation. Android offers more than 10,000 apps, many similar to those available for the iPhone including the New York Times, Open Table, Pandora, YouTube and plenty of games. A built in 5-megapixel camera with flash and video camera provide decent performance, but so far without all of the editing apps so popular on the iPhone. And of course, there's no music store and iPod as on the iPhone.
Fortunately, Verizon has refrained from locking out features, such as WiFi, as they've done on many of their previous phones.
Bottom line is, this is a terrific phone. Compared to the iPhone it has some strengths (call quality, network GPS app, speed, battery, keyboard and display) and weaknesses (no iPod player, more complex OS, more apps, desktop sync).
While there are still rumors of Verizon eventually getting the iPhone, perhaps late next year, there's no reason for Verizon subscribers to wait. The Droid should more than satisfy.
And one final comment from Jha: "Motorola will be introducing 20 new phones in 2010."

Baker is the author of "From Concept to Consumer," holds 30 patents and is an Ernst & Young Entrepreneur of the Year. Phil can be heard on KOGO AM the first Sunday of each month. Send comments to phil.baker@sddt.com. Phil's blog is blog.philipgbaker.com and his Web site is philipgbaker.com.

Droid's accessory docks
Two accessories are available for the droid, each costing $30 and each clever and useful. The first is a cradle that sits on your night table or desk. Dock the Droid into it and it charges as well as turning the display into a digital alarm clock.
The second is a windshield mount for your car. Insert the Droid and it goes into the navigation mode, displaying its full function navigation application, ready to lead you to your destination.

November 9, 2009
Just a few years ago, handheld personal navigation devices (PNDs) from Garmin, TomTom and Magellan were all the rage. But no company in high-tech can rest on last year's product. PNDs that were $300 just two years ago are less than $150 today and some may be selling for as little as $49 by Christmas.
November 2, 2009
Accompanying all of the elegant portable devices we use are inelegant ways of keeping them charged; ugly power adapters that seem like afterthoughts, tangled wires and never enough outlets. That has spawned all sorts of creations, from chargers with multiple tips to power strips with rotating sockets, to charging stands that accommodate multiple devices.
October 26, 2009
One of the hottest new products this year is the e-book reader. While sales numbers pale in significance to smart phones and computers, in a year during which most product sales are flat or down, eReader sales are experiencing growth of nearly 100 percent. This year's sales will reach close to 3 million units, made up mostly of products from Amazon.com and Sony.
October 19, 2009
When Microsoft introduced the tablet notebook eight years ago, Bill Gates heralded it as the future of computing. It would be used to take notes and translate them into text, let you read and annotate documents and books, and offer much more versatility than a laptop. In 2001, Gates predicted that within five years, "the tablet PC will be the most popular form of PC sold in America."

Updated: 2:15PM




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